Straight answers.

Most people don’t. That’s what the first call is for. Tell me what’s going on, and I’ll ask questions until we both know.

Then I’ll tell you who does. I know more people than things I can do.

No. I live in Greenville, South Carolina, and I’ve worked in 17 states and five countries.

Yes. What you share with me stays with me, and the people I bring in get the credit.

Call or text 864.395.6951. Email works too: chance@craven.co.

Yes. I start with your people and what makes you different, then build the logo, the words and the standards to match. If a full rebrand isn’t what you need, I’ll tell you.

Maybe not. Most of the time the problem is that nobody can say what you do in one sentence. We’ll figure out which one it is before anybody opens a design program.

Yes. I’ve written taglines and core values for companies that needed words to stand behind.

Yes. Honor Supply Co. started as a sketch of a flag. It turned into apparel, a printed journal and a following across the fire service.

Sometimes me. Often someone I trust who’s the best at that specific thing. Either way, you deal with me.

Yes. I’ve spent a lot of my life in the middle of disasters, from Haiti to Hurricane Helene. The first job is getting the right people the right information fast, and saying only what’s true.

Usually. It starts with deciding who needs to know what, in what order, and who tells them. Then we write it plainly.

Then we say it straight. People can handle bad news. What they can’t handle is finding out you weren’t honest.

Yes. And if a statement isn’t the right move, I’ll tell you that too.

Yes. Photography is one tool I use, not the whole job. If photos are what you need, I’ll shoot them or bring in the right photographer.

Yes. I’ve shot with the doors off from an MD500 over Miami, and I bring in pilots I trust.

Yes. I’ve spent more than ten years documenting firefighters and the people who do hard work, and I know when to stay out of the way.

Yes. Words, photos or both. The goal is the same: show people what happened, not a staged version of it.

No. I’ve spent almost twenty years building relationships with printers I can depend on. I handle the details and stay on it until it’s in your hands.

Usually. Tell me the date, the count and what’s going on them. If the date isn’t realistic, I’ll tell you straight.

Yes. I’ve designed graphics for semis, box trucks, generators and tankers, and I know printers who do that work well.

It happens. We’re all human. The printers I work with stand behind their work, and I stay on it until it’s right.

Fast. Exactly how fast depends on how ready your words and photos are. We’ll set a date on the first call.

That’s the goal. A good website shouldn’t need a developer every time something changes.

Yes. I built one for one of the country’s largest homebuilders when they were signing people up one email at a time.

Real photos of your real people beat stock photos every time. If you don’t have them, that’s something I can handle too.

Call anyway. If I can’t solve it, I’ll connect you with someone who can.

Builders, designers, printers, pilots, firefighters, responders, volunteers and leaders who can say yes. Twenty years of showing up adds up.

Yes. Sometimes the most useful thing I can do is point you to the right person and get out of the way.

Yes. I’ve worked more than thirty of them. I know how to connect people who need help with people who want to help.